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Surranna Sandy is the Chief Executive Officer of CivicAction, where she is guiding the
organization’s next chapter of impact across the Greater Toronto and Hamilton Area.
With more than two decades of leadership experience, she has built a reputation for
convening diverse partners, strengthening institutions, and advancing collaborative
solutions to complex regional challenges.

For over 13 years, she served as Chief Executive Officer of Skills for Change, where
she led a full organizational turnaround and scaled the organization into a respected
national institution for workforce development and education. During her tenure,
revenues increased by more than 130 percent, the organization achieved 12
consecutive annual surpluses, expanded to a multi-site and multi-provincial footprint,
and grew to a team of more than 150 staff.

She holds a Master’s degree in Global Development Practice from Harvard University,
where she also completed graduate studies in Environmental Policy and Strategic
Perspectives in Nonprofit Management. She also holds a Master of Business
Administration in Human Resources Management, a Master of Arts in Leadership and
Management, an Honours Bachelor of Arts in Leadership and Management, and a
Graduate Diploma in Public Administration from Western University.

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Takeaways

  • I wonder if many newcomers expect settlement agencies to deliver outcomes they don't have the authority for. These organizations can't make an employer hire anyone or tell a medical regulator to credential doctors faster. They can influence change, though, but we probably need our business sector to step up and do more.

Where to find Surranna:

The Newcomers resources

Newsletter writer: Dozie Anyaegbunam

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